Immigration Services at Hartsfield-Jackson Atlanta International Airport

Traveling internationally? ATL Airport provides efficient immigration and customs services to ensure a smooth arrival or departure experience. Whether you're using Global Entry kiosks or going through traditional processing, find all the details you need below.

Customs and Immigration Procedures

International travelers must complete customs and immigration formalities upon arrival at ATL Airport. Below are the steps involved:

  1. Arrival: After disembarking, follow signs to the U.S. Customs and Border Protection (CBP) area.
  2. Passport Control: Proceed to a CBP officer for passport verification and questioning.
  3. Baggage Claim: Collect your checked luggage from the designated carousel.
  4. Customs Inspection: Declare any items as required and proceed through customs checks.
  5. Exit: Once cleared, exit to the arrivals hall or connect to domestic flights if applicable.

Global Entry and Expedited Services

ATL Airport offers expedited services for eligible travelers to streamline the immigration process:

Global Entry Kiosks

  • Location: International Terminal, Arrivals Hall
  • Eligibility: U.S. citizens, permanent residents, and approved foreign nationals
  • Benefits: Bypass long lines, use self-service kiosks for faster processing
  • Enrollment: Apply online via TTP Portal

Mobile Passport Control

  • How It Works: Use the Mobile Passport app to submit your passport and customs declaration before arrival.
  • Eligibility: U.S. and Canadian citizens
  • Benefits: Avoid paper forms and reduce wait times at passport control
  • Download: Available on iOS and Android.

Tips for International Travelers at ATL

  • Prepare Documents: Ensure your passport, visa, and travel documents are valid and easily accessible.
  • Use Expedited Programs: Enroll in Global Entry or use the Mobile Passport app to save time.
  • Declare Items Properly: Be honest about goods you’re bringing into the U.S. to avoid penalties.
  • Stay Informed: Check the latest CBP regulations and updates before traveling.
  • Plan for Delays: Allow extra time for processing, especially during peak travel seasons.

Contact Information for Assistance

If you have questions or need assistance with immigration services, contact the following resources:

  • U.S. Customs and Border Protection (CBP): Visit the CBP website at cbp.gov or call (877) 227-5511.
  • Global Entry Enrollment: For inquiries about Global Entry, visit the Trusted Traveler Program Portal.
  • Airport Information Desk: Located in the International Terminal, staff can assist with general questions.