Atlanta Airport Lost and Found

Have you lost personal items at Hartsfield-Jackson Atlanta International Airport (ATL)? Here's your complete guide to finding and recovering belongings lost in terminals, airplanes, or rental cars.

How to Recover Lost Items at ATL

The ATL Lost and Found office handles property left within airport premises. You can visit the facility or file an online report if you can’t return to the airport. No service fee is charged by the airport for retrieving your lost items.

Atlanta Airport Lost and Found Office

Where is the Lost and Found Office at Atlanta Airport?

The official Lost and Found Office at ATL is located in:

  • Domestic Terminal, North Lower Level
  • Near American Airlines baggage claim
  • Accessible by escalator or elevator from the North baggage claim area

ATL Lost and Found Contact Number

Phone: (404) 609-2114

Operating Hours

  • Monday – Friday: 8:30 AM – 5:00 PM
  • Closed on weekends and major holidays

Submit a Lost Item Report Online through the official ATL website.

What to Do If You Lost Something at Atlanta Airport

✅ Inside the Terminal

If you lost items at TSA checkpoints, gates, shops, restaurants, or restrooms, contact ATL Lost and Found directly.

✅ On an Airplane

For items left onboard an aircraft or airline lounge, contact your airline directly. Atlanta Airport is not responsible for items left on planes.

✅ In Rental Car Facility

Items left in a rental vehicle should be reported directly to the respective rental car company. ATL does not handle lost property from rental cars.

How to File a Lost Item Report at ATL

  1. Visit the ATL Lost and Found portal
  2. Provide a detailed description of your lost item (brand, color, serial numbers, unique identifiers)
  3. Include date/time and exact location where the item was lost
  4. Check your email and phone regularly for status updates

Tip: Only submit one report. Duplicate reports may slow the response time.

Frequently Asked Questions About ATL Lost and Found

Can I Track Lost Baggage from a Flight?

Yes. If your checked baggage is missing, contact your airline’s baggage claim department directly. Airlines—not the airport—handle baggage issues.

How Long Does ATL Keep Lost Items?

ATL typically holds items for 30 days before donating or discarding them. You’ll need a valid photo ID to retrieve your item in person.

Is There a Fee to Claim Lost Items?

No. ATL does not charge a fee for item recovery. However, shipping costs (if you want your item mailed) may apply.

Airline Lost and Found Contacts at ATL

If your item was lost during a flight or at the gate, contact your airline:

  • Delta Air Lines: (800) 325-8224
  • Southwest Airlines: (855) 234-4654
  • American Airlines: (800) 433-7300
  • Visit airline websites for their specific lost item claims process